Auckland: We're experiencing delays with some orders. 95% of orders are getting there ok, albeit a bit late, but 5% are not. Please think about this before placing an order.

Rural deliveries: Our couriers have advised us that these deliveries are taking longer than usual to arrive. If you are rural please hold off ordering OR provide a non-rural address for delivery if you can. If you would like to place an order, please note that this is at your own risk.

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Satisfaction Guarantee

Alas, it's an accepted fact of life that on occasion, and despite the best intentions, mistakes can occur.

We encourage any customer to contact us immediately by phone on 0800 33 2000 or by email should they receive the wrong, damaged or overdue order.
Without question, we will replace the problem order.