Shipping & Delivery
Scroll down for shipping costs and details on how to receive FREE delivery.
Delivery Information
Please note during winter our dispatch days are Monday's and Thursday's only. If you live down South or rural we will aim to process your order to be dispatched on a Monday. All main Island main centres will be dispatched on Monday and Thursday.
Destination |
Order before |
Possible Dispatch/ pick up |
North Island urban address |
2 pm Tuesday /12 pm Friday |
Thursday (Same week)/ Following Monday |
Pick Up Orders |
2 pm Tuesday |
Friday the same week |
South Island address |
12 pm Friday |
Following Monday |
Rural address |
12 pm Friday |
Following Monday |
*We may need to dispatch your order at a later date for any reason. If your order has not arrived by the end of the week please call us to follow up. Pick up orders are processed as normal orders and are in line with our dispatch days.
Click and Collect
Please read our click and collect information below:
To make a Click and Collect order, simply select the "Click and Collect" option for delivery at check out. Then in the message to the Nursery, please add the note " I would like to collect instore"
Orders for Click and Collect can be picked from Thursday (excluding public holidays) providing you've received an email advising your order is ready. Please wait for your order confirmation advising your order is ready to be collected. If you place your order over the weekend, the first collection day will be the following Thursday.
To pick up your order on Saturday or Sunday the same week you need to place your order by 2pm Tuesday. Your order will be placed in the nursery shop on Thursday, and you can come in during shop hours (10am 2pm) on the weekend to pick it up.
Your order can be picked up from the Nursery shop at Pioneer Highway. It will be labelled with the name you listed on your order.
Shipping Information
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*You will receive an email when your order has been dispatched or is ready for pick up. However, feel free to call us on 0800 33 2000 or email us if you would like to confirm your delivery date or have any questions. Or visit our FAQ page if you have any further questions. |
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Delivering to |
Value of order (sub-total) |
Cost |
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Standard delivery |
Spend Less than $50 (NOT including established plants) |
$7.35 |
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Rural delivery |
Spend Less than $50 (NOT including established plants) |
$13.35 |
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Chatham Islands |
Spend Less than $50 (NOT including established plants) |
$7.35* |
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Waiheke Island |
Spend Less than $50 (NOT including established plants) |
$7.35** |
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Great Barrier Island |
No longer shipping |
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*This price is for delivery to the Air Chathams’ airfreight counter in Wellington. You will need to pay Air Chathams for the airfreight part of the trip. Visit Air Chathams for pricing details. * *This price is for delivery to the Freight Link depot in Auckland. You will need to pay Freight Link for the remaining part of the delivery. Visit Freight Link for pricing details. |
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Delivering to |
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Stewart Island |
Please call us on 0800 33 2000 to place your order. Due to restricted delivery methods, it is easier and more reliable for us to arrange these orders over the phone. |
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Pick up
To make a Click and Collect order, simply select the "Click and Collect" option for delivery at check out. Then in the message to the Nursery, please add the note " I would like to collect instore"
Orders for Click and Collect can be picked from Thursday (excluding public holidays) providing you've received an email advising your order is ready. Please wait for your order confirmation advising your order is ready to be collected. If you place your order over the weekend, the first collection day will be the following Thursday.
To pick up your order on Saturday or Sunday the same week you need to place your order by 2pm Tuesday. Your order will be placed in the nursery shop on Thursday, and you can come in during shop hours (10am 2pm) on the weekend to pick it up.
Your order can be picked up from the Nursery shop at Pioneer Highway. It will be labelled with the name you listed on your order.