Shipping & Delivery

Scroll down for shipping costs and details on how to receive FREE delivery.

Delivery times

Destination	Order before	Delivery day	Order before	Delivery day
North Island main centres	9am Thursday
Outside of North Island main centres	9am Tuesday	Wednesday/Thursday*
South Island	9am Tuesday	Wednesday/Thursday*
Chatham Islands	9am Monday	Wednesday 3.45pm*

*Delivery days are just an estimation, it may take a bit longer if we need to dispatch your order at a later date for any reason. If your order has not arrived by the end of the week please call us to follow up.

Delivery times

Destination	Order before	Delivery day
All destinations	9am Tuesday	Wednesday/Thursday
*You will receive an email when your order has been dispatched or is ready for pick up. However, feel free to call us on 0800 33 2000 or email us if you would like to confirm your delivery date or have any questions. Or visit our FAQ page if you have any further questions.
Delivering to	Number of items ordering	Cost
Standard delivery	Spend Less than $45 (NOT including established plants) Spend $45 or more (NOT including established plants) Spend Less than $50 (including one or more established plants) Spend $50 or more (including one or more established plants)	$7.00 FREE $10.00 FREE
Rural delivery	Spend Less than $45 (NOT including established plants) Spend $45 or more (NOT including established plants) Spend Less than $50 (including one or more established plants) Spend $50 or more (including one or more established plants)	$11.00 $4.00 $14.00 $4.00
Chatham Islands	Spend Less than $45 (NOT including established plants) Spend $45 or more (NOT including established plants) Spend Less than $50 (including one or more established plants) Spend $50 or more (including one or more established plants)	$7.00* FREE* $10.00 FREE*
Waiheke Island	Spend Less than $45 (NOT including established plants) Spend $45 or more (NOT including established plants) Spend Less than $50 (including one or more established plants) Spend $50 or more (including one or more established plants)	$7.00 FREE $10.00 FREE
Great Barrier Island	Spend Less than $45 (NOT including established plants) Spend $45 or more (NOT including established plants) Spend Less than $50 (including one or more established plants) Spend $50 or more (including one or more established plants)	$7.00* FREE* $10.00* FREE*
This price is for delivery to the Air Chathams’ airfreight counter in Wellington. You will need to pay Air Chathams for the airfreight part of the trip. Visit Air Chathams for pricing details. This price is for delivery to the Freight Link depot in Auckland. You will need to pay Freight Link for the remaining part of the delivery. Visit Freight Link for pricing details. **This price is for delivery to the Great Barrier Airlines depot in Auckland. You will need to pay Great Barrier Airlines for the remaining part of the delivery. Visit Great Barrier Airlines for pricing details.
Delivering to
Stewart Island	Please call us on 0800 33 2000 to place your order. Due to restricted delivery methods it is easier and more reliable for us to arrange these orders over the phone.

Pick up

To make a Pick Up order, simply select the Pick Up option for delivery at check out. Then in the message to the Nursery, include the day and date you would like to Pick Up your order.

Orders for Pick Up can be picked up on Tuesday, Wednesday, Thursday and Friday (excluding public holidays). Please allow a full working day's notice for your pick up. For example, orders made on the weekend will be ready to pick up on Tuesday or an order made on Tuesday will be ready for pick up on Thursday.

To pick up your order on Saturday or Sunday you need to place your order by 9am Thursday. Your order will be placed in the nursery shop on Friday, and you can come in during shop hours on the weekend to pick it up.

When your order is ready to be picked up you will receive an email. Your order can be picked up from the Nursery shop at Pioneer Highway. It will be labeled with the name you listed on your order.